Welcome to Velki Digital (“we,” “our,” or “us”), operated at velkibd.online. We are a verified IT consultant directory connecting clients with independent technology professionals.

This Privacy Policy explains what personal information we collect when you visit our website, how we use it, who we share it with, and the choices you have. By using our website, you agree to the practices described in this policy.

We collect information in the following ways:

• Information you provide directly — When you submit a consultant listing application, contact us via form or email, or otherwise communicate with us. This may include your name, email address, phone number, professional credentials, and uploaded documents.
• Automatically collected data — When you browse our website, we automatically receive your IP address, browser type, device type, pages visited, and time spent on each page via standard server logs and analytics tools.
• Cookies and similar technologies — We use cookies to improve your browsing experience and measure site performance. See Section 6 for details.

We use the information we collect to:

• Process and review consultant listing applications
• Display verified consultant profiles on our public directory
• Respond to your enquiries and provide customer support
• Send service-related emails (e.g., application status updates)
• Improve and maintain our website and directory
• Detect, investigate, and prevent fraudulent or abusive activity
• Comply with applicable laws and legal obligations

We will not use your information for unsolicited marketing without your explicit consent.

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers — Trusted third-party vendors who assist us in operating our website (e.g., hosting providers, email delivery services). They are contractually required to protect your data.
• Public directory listings — If your consultant application is approved, your professional name, title, specialisations, and contact method will be publicly visible on our directory. You consent to this by submitting an application.
• Legal requirements — We may disclose your information if required by law, court order, or governmental authority.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

• Consultant listing data is retained for the duration your profile is active, plus 12 months after removal.
• Contact form submissions are retained for up to 24 months.
• Server log data is automatically deleted after 90 days.

You may request deletion of your data at any time by contacting us at support@velkibd.online.

We use the following types of cookies:

• Essential cookies — Required for the website to function correctly. These cannot be disabled.
• Analytics cookies — Help us understand how visitors interact with our site (e.g., Google Analytics). Data is anonymised.
• Preference cookies — Remember your settings and preferences across visits.

You can control or disable non-essential cookies through your browser settings at any time. Disabling cookies may affect some functionality of the site.

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Ask us to correct inaccurate or incomplete information.
• Deletion — Request that we delete your personal data (“right to be forgotten”).
• Objection — Object to certain uses of your data.
• Portability — Request your data in a machine-readable format.

To exercise any of these rights, email us at support@velkibd.online. We will respond within 30 days.

Our directory may contain links to external websites (such as individual consultant contact pages). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external site you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For significant changes, we may also notify active consultants by email. Continued use of our website after changes constitutes your acceptance of the updated policy.